Support call to Toshiba
Nothing terribly exciting or ground breaking. I spoke to "Nick"...
Q. Will replacing the light engine fix this problem?
A. It should (for the shadow)... For the TV just turning off, call mobile electronics and ask.
Q. How is the delivery of the part? Is it backordered?
A. Delivered as of friday.
Q. Is it refurbished?
A. After some research, they are apparently new parts.
Nick was very nice, but couldn't actually answer anything useful. (Like, at what point I will get a replacement TV for my lemon)