I Love to Hate Toshiba

Thursday, June 22, 2006

Spoke with Jennifer (From Toshiba) again...

They believe some circuit board is dead, which causes my screen to be red. This has nothing to do with the light engine, which was just replaced.

This would be all well and good (for them), if it wasn't for the fact that the circuit board is BACK ORDERED.

Because of this they are upping my case to an exchange specialist? Who will determine if I should get an exchange...

This is all very, very complicated, and I don't really understand it all.

I need to fax my receipt tomorrow, and I will hear from them in 3 to 5 business days, but maybe sooner.

In the meantime, I will be watching Jack Bauer in red.

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