Mobile Electronics is trying to recover...
Toshiba called me to check on how my new "Light Engine" was treating me. I let the lady have it. She said she would check with Mobile Electronics and call me back.
The M.E. guy just called me. He wanted to talk to someone who was in front of the TV, so he could get more information about it. Apparently when he called "Tech Support" they asked him a bunch of questions he didn't know and he needed more information.
I will have girlfriend call him when she returns.
Which brings me to something rather odd: WHY THE HELL IS MY SUPPORT TECHNICIAN CALLING TECH SUPPORT?